AUGUST 5 | Expansion of Justice Services Online Civil & Family

Aug 06, 2020
Today, the Justice Services Online (JSO) platform (ontario.ca/familyclaims and
ontario.ca/page/file-civil-claim-online) has expanded to enable the online submission of
close to 400 types of civil and family court documents.

The new services, “Civil Submissions Online” and “Family Submissions Online” will
provide a simple and quick way to electronically submit court documents, at every step
in a case, in any new or existing:
• civil action or application in the Superior Court of Justice; and
• family proceeding in the Superior Court of Justice or Ontario Court of Justice.

Users can pay court fees online securely by debit or credit card. Individuals can also
use the system to request a fee waiver certificate or submit documents with an existing
fee waiver certificate.

By making it possible to submit most court documents online, the Ministry is increasing
efforts to protect the health and safety of Ontarians by reducing the need to attend a
courthouse in person. The new services complement Civil Claims Online and Family
Claims Online and, over time, will replace some email filing processes established in
response to COVID-19. While courthouses will continue to accept in-person filings, we
encourage you to use the new systems and avoid unnecessary visits to Ontario
courthouses.

Getting Access

To access Justice Services Online, users are required to create an account using their
Ontario ONe-key ID. ONe-key is a unique electronic credential that allows you to
communicate securely with online government services.

Setting up your ONe-key ID is fast and simple. To learn more, visit https://www.one-key.gov.on.ca/iaalogin/overview.jsp.

The Ministry will enhance the service based on user feedback. If you have any questions or would like to provide feedback about the service, please contact Alexey Togunov, Director, Project Implementation Branch at [email protected].

Beverly Leonard
(A) Assistant Deputy Attorney General
Court Services Division