"FOLA has received numerous complaints and has read of others on social media. These concerns have created significant delays and costs to parties. This is becoming an access to justice issue by needlessly driving up the time and expense of litigation, and even prejudicing parties before the court. In at least one case we are aware of, the needless rejection of a document caused a lawyer to miss an appeal deadline for their client. In others, counsel have been asked to resubmit documents for trivial and non-substantive issues, often after lengthy delays waiting for a reply..."
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